About | GFraizer | Contact

Links

Drudge Report
Fox News
TMZ
Reddit

    Cali-Drivers-Suck.com

RSS


MANAGE BOOKMARKS


USER:

PASS:


LOST PASSWORD
CREATE NEW ACCOUNT

Political post round-ups?
- Keep them coming
- Whocares

Connect




Support Me on Patreon


Support Me
[Main Amazon Wishlist]
[Amazon Emergency Wishlist]


Exclusive Photos
[How to Pump Gas]
[Fat Lady + Donuts]
[Dog Bike]







Thursday, April 13th, 2017SUGGEST NEWS

United Has a Lot to Answer For
Posted by: Nebuchadnezzar on April 13th, 2017 @ 1:36AM

Even their CEO isn't sad about it. Total bullshit. The guy didn't seem to really understand what was going on and they went apeshit on him. Fucking lowlifes.


Dick move by the CEO. It is general knowledge that you don't publicly admit fault, as then your lawyers have no leverage in court.... but to outright blame the passenger wont win them any public favor and will continue to hurt the stock price and ticket sales.

He should have probably just said something along the lines of "we are reviewing our overbooking procedures". Would it have hurt them so much to keep upping the amount of money offered? I bet if they offered $1000 in cash (not voucher) plus a reschedule and 2 free global tickets (good up to 1 year) would have gotten 3-4 takers.

Wootah
- 2017-04-11 10:27:56


RE: Another perspective...

So after reading that I'm left with two thoughts.

1) Even if what the author has stated is 100% factually correct, they lose a lot of credibility when they resort to saying things like "There’s a reason for these laws–it’s called 9/11". I'm sorry what? The only thing that drives me more nuts than when people try to justify something by saying "But think of the children!" is when they try to justify something with "But, but...terrorists!".

2) Even if you discount #1, the entire situation is a customer relations nightmare. I mean how hard would it have been to make the following announcement to all the passengers:

"Ladies and gentlemen, we apologize for the following inconvenience however we are looking tor x passengers to voluntarily disembark to accommodate a number of airline employees to ensure no other flights are unnecessarily delayed or cancelled. We understand this is an inconvenience and as such are willing to arrange and compensate you a complimentary flight free of charge to your intended destination along with $500 cash/check. Please come to the front of the plane if your are interested in taking advantage of this opportunity."

You wait 5 minutes and then bump the payout to $1000. I guarantee you you will have a line of people willing to jump at that offer. And how do I know? Two words - Black Friday. If people are willing to fight tooth and nail over a sale on a $10 crappy waffle makers, you bet your ass they'll accept a free flight and money.

So instead of playing it smart and shelling out $1000 per person to disembark, this will likely end with the airline having to offer a 5 or 6-figure settlement payment in order to avoid a lawsuit.

EDIT: hehe, just realized I'm echoing Wootah's comment :)

EDITED: 2017-04-12 16:37:40

BiVRiP
- 2017-04-12 16:34:35

Source: Drudge
COMMENTS (2) | ASSHOLES | DIGG
COMMENTS
ADD COMMENTS | SEND TO A FRIEND | BOOKMARK | SORT LAST TO FIRST
Wootah
non-leet

April 11th, 2017 @ 10:27AM

Registered:
2003-05-16
Location:
Idaho
Posts: 1815
Dick move by the CEO. It is general knowledge that you don't publicly admit fault, as then your lawyers have no leverage in court.... but to outright blame the passenger wont win them any public favor and will continue to hurt the stock price and ticket sales.

He should have probably just said something along the lines of "we are reviewing our overbooking procedures". Would it have hurt them so much to keep upping the amount of money offered? I bet if they offered $1000 in cash (not voucher) plus a reschedule and 2 free global tickets (good up to 1 year) would have gotten 3-4 takers.
BiVRiP
General

April 12th, 2017 @ 4:34PM

Registered:
2003-05-11
Location:
Canada
Posts: 2345
RE: Another perspective...

So after reading that I'm left with two thoughts.

1) Even if what the author has stated is 100% factually correct, they lose a lot of credibility when they resort to saying things like "There’s a reason for these laws–it’s called 9/11". I'm sorry what? The only thing that drives me more nuts than when people try to justify something by saying "But think of the children!" is when they try to justify something with "But, but...terrorists!".

2) Even if you discount #1, the entire situation is a customer relations nightmare. I mean how hard would it have been to make the following announcement to all the passengers:

"Ladies and gentlemen, we apologize for the following inconvenience however we are looking tor x passengers to voluntarily disembark to accommodate a number of airline employees to ensure no other flights are unnecessarily delayed or cancelled. We understand this is an inconvenience and as such are willing to arrange and compensate you a complimentary flight free of charge to your intended destination along with $500 cash/check. Please come to the front of the plane if your are interested in taking advantage of this opportunity."

You wait 5 minutes and then bump the payout to $1000. I guarantee you you will have a line of people willing to jump at that offer. And how do I know? Two words - Black Friday. If people are willing to fight tooth and nail over a sale on a $10 crappy waffle makers, you bet your ass they'll accept a free flight and money.

So instead of playing it smart and shelling out $1000 per person to disembark, this will likely end with the airline having to offer a 5 or 6-figure settlement payment in order to avoid a lawsuit.

EDIT: hehe, just realized I'm echoing Wootah's comment :)

EDITED: 2017-04-12 16:37:40


You are unable to add Comments because you are not
logged in. If you have an account please login in now.

You can Create an Account, it takes less then a minute.



Return to top