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Thursday, April 13th, 2017SUGGEST NEWS

Thursday Politics
Posted by: Nebuchadnezzar on April 13th, 2017 @ 7:02PM
COMMENTS | POLITICS | DIGG

Trumps going to get us all killed...
Posted by: Nebuchadnezzar on April 13th, 2017 @ 7:00PM

U.S. May Launch Strike If North Korea Reaches For Nuclear Trigger or free North Korea citizens finally.

COMMENTS | WAR | DIGG

Thursday Random News
Posted by: Nebuchadnezzar on April 13th, 2017 @ 3:45PM
COMMENTS | NEWS | DIGG

BREAKING NEWS – U.S. drops 'mother of all bombs' on ISIS: America's most massive non-nuclear weapon is used for first time in combat on caves in Afghanistan
Posted by: Nebuchadnezzar on April 13th, 2017 @ 12:36PM

READ THIS ONE

They push it out of a cargo plane. hahahaha.

NYTimes

COMMENTS | WAR | DIGG

Zedd - Live at Ultra Music Festival Miami 2017
Posted by: Nebuchadnezzar on April 13th, 2017 @ 12:35PM

COMMENTS | MUSIC | DIGG

United Has a Lot to Answer For
Posted by: Nebuchadnezzar on April 13th, 2017 @ 1:36AM

Continue reading "United Has a Lot to Answer For" ...


Dick move by the CEO. It is general knowledge that you don't publicly admit fault, as then your lawyers have no leverage in court.... but to outright blame the passenger wont win them any public favor and will continue to hurt the stock price and ticket sales.

He should have probably just said something along the lines of "we are reviewing our overbooking procedures". Would it have hurt them so much to keep upping the amount of money offered? I bet if they offered $1000 in cash (not voucher) plus a reschedule and 2 free global tickets (good up to 1 year) would have gotten 3-4 takers.

Wootah
- 2017-04-11 10:27:56


RE: Another perspective...

So after reading that I'm left with two thoughts.

1) Even if what the author has stated is 100% factually correct, they lose a lot of credibility when they resort to saying things like "There’s a reason for these laws–it’s called 9/11". I'm sorry what? The only thing that drives me more nuts than when people try to justify something by saying "But think of the children!" is when they try to justify something with "But, but...terrorists!".

2) Even if you discount #1, the entire situation is a customer relations nightmare. I mean how hard would it have been to make the following announcement to all the passengers:

"Ladies and gentlemen, we apologize for the following inconvenience however we are looking tor x passengers to voluntarily disembark to accommodate a number of airline employees to ensure no other flights are unnecessarily delayed or cancelled. We understand this is an inconvenience and as such are willing to arrange and compensate you a complimentary flight free of charge to your intended destination along with $500 cash/check. Please come to the front of the plane if your are interested in taking advantage of this opportunity."

You wait 5 minutes and then bump the payout to $1000. I guarantee you you will have a line of people willing to jump at that offer. And how do I know? Two words - Black Friday. If people are willing to fight tooth and nail over a sale on a $10 crappy waffle makers, you bet your ass they'll accept a free flight and money.

So instead of playing it smart and shelling out $1000 per person to disembark, this will likely end with the airline having to offer a 5 or 6-figure settlement payment in order to avoid a lawsuit.

EDIT: hehe, just realized I'm echoing Wootah's comment :)

EDITED: 2017-04-12 16:37:40

BiVRiP
- 2017-04-12 16:34:35

Source: Drudge
COMMENTS (2) | ASSHOLES | DIGG



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